Background
In common with many other software vendors, we are constantly reviewing our policies regarding support of the various 'flavours' of Microsoft Windows. Continuing to support outdated versions of Windows can restrict our ability to develop new product features, which is clearly not a situation which benefits our customers. Like Microsoft themselves, we will therefore phase out support of each version of Windows over time, as listed below. This information is provided to help you decide how best to manage your own resources for use with our software, and is under constant review.
The table below shows the date when each version was generally available, the date when Microsoft themselves ceased mainstream support, and the date when we will cease product support.
When we cease product support on a given operating system, this means that we will no longer:
- actively validate new products or new product releases
- state that products or product releases will work as intended
- undertake to provide fixes for platform-specific problems
In short, although you may find that your current software and any new versions of it may continue to work on unsupported platforms, we cannot guarantee it.
Please note also that due to product functionality, certain products or cost options may only be available on certain platforms. The fact that a platform is 'supported' does not mean that all products and options will run or be supported on it. Any restrictions will be detailed in the documentation for the product or option.
Life Cycle Dates
Our explicit support for each operating system ends at the end of the month shown. If you have any particular issues with the information shown here, or would like to discuss this further, please contact us.
| Operating System variant |
First available from Microsoft |
Microsoft support ended/ends |
Our support ends |
| Windows 95 | August 1995 | December 2000 | December 2006 |
| Windows NT4 | July 1999 | June 2002 | December 2006 |
| Windows 98 | June 1998 | June 2002 | June 2007 |
| Windows ME | December 2000 | December 2003 | June 2007 |
| Windows 2000 | March 2000 | June 2005 | June 2009 |
| Windows XP | December 2001 | January 2009 | June 2011 |
| Windows Vista | January 2007 | January 2012 | June 2014 |
Please note that all dates are subject to change without notice, and any dates given must not be taken as a formal commitment or statement of contract.