Policies

The Policies adhered to by us here at Pulsonix

Legal Policy

Copyright

The Copyright owner of all the information contained on this site is Westdev Ltd, unless otherwise stated. This includes, but is not limited to, all web page source (HTML, ASP, etc), graphics images, documents and any underlying code (JavaScript, VBScript, etc).

Publication of information on this web site does not imply that the information may be copied and used elsewhere. Storage, duplication and dissemination of information contained on this site is expressly forbidden except with prior agreement from WestDev Ltd. All Rights Reserved.

Trademarks

The following trademarks are acknowledged. All other trademarks not specifically mentioned are acknowledged to their rightful owners.

Software License

All Pulsonix software is sold or otherwise provided subject to our standard Software License Agreement.

Environment & Sustainability Policy

WestDev Ltd are specialists in the PCB design software industry. Our goal is to provide leading edge design software that meets the ever increasing needs of designers today.

Scope

This policy applies to all WestDev Ltd employees and covers all activities at its UK headquarters based in Tewkesbury, Gloucestershire.

Environmental and Sustainability Aims

WestDev Ltd holds a strong belief that we as people of this planet should not only look after ourselves today, but also our children of the future, and as such we have set the following aims to ensure our continued contribution to the world’s sustainability:

  • Energy and Carbon: WestDev Ltd continually seek initiatives that will help to reduce our carbon emissions. In addition to this, we are also a full adopter of the Government’s Carbon Reduction Commitment Scheme and continually measure and monitor our carbon emissions from energy consumption.
  • Water: WestDev Ltd constantly monitor our water usage and look at means to reuse and reduce our consumption.
  • Travel: The WestDev Ltd headquarters are available by public transport and we encourage and make available schemes to all employees to promote sustainable travel where possible.
  • Communication: WestDev Ltd encourages all employees and associates to communicate via the most sustainable methods where possible.
  • Delivery: In 2013, WestDev Ltd introduced a sustainability first approach to delivery of our products, this means in situations where it is possible, the entire product range will be delivered electronically.
  • Engagement and Education: WestDev Ltd creates awareness and engages with employees to create new initiatives to help reduce our carbon footprint.
  • Waste Management: WestDev Ltd are strict abiders of the waste hierarchy policy whereby we Reduce, Reuse, Recycle and Recover where possible.
  • Community Investment: WestDev Ltd regularly invest in local and national charities to help support people of all ages, from all walks of life. Our employees regularly take part in charitable events and as a company we actively promote and support every member in their charitable quest.

Privacy Policy

Website

This web site operates under the terms and conditions of the Privacy Policy outlined below. If you use this web site then this implies you are accepting those terms. If you do not agree to the terms then you must stop using the site. These terms may be altered at any time and without notice, so we encourage you to review our privacy policy from time to time when visiting the site. Any such alterations come into force immediately upon publication on this site. If you continue to use the site after such alterations have been made then you are deemed to have accepted the changes.

WestDev Ltd is fully committed to protecting your privacy at all times. You can rest assured that we take every possible precaution to protect any information that we may collect or receive from you. We will also endeavour to ensure that this information is used only as you request. You can browse most parts of without providing any personal information.

If you are concerned about any aspect of privacy in relation to this site, even after reading this policy statement, please feel free to contact the webmaster and we will do what we can to respond to your concerns.

Product information

When you request product information, you may be asked to provide your name, together with your mailing or email address. These details are retained, allowing us to provide you with the information you request. You are allocated a customer reference number, if you do not already have one. You should use this number where possible in all future communication as this helps us to ensure that you continue to receive relevant information in the future.

Product purchase

When you purchase a product or service, you are asked to provide your name, telephone number, invoicing and shipping addresses, and your email address if you have one. This allows us to correctly process and dispatch your order, and to keep you informed of your order status. This information is not stored on our web site.

Product registration

When you register a software product, you may be asked to provide your name, address, telephone and fax numbers, email address and customer reference number, together with general details about the computer hardware on which the software will be used. This registration information is used to enroll you on the technical support program, and to help us to provide you with timely and relevant information about product changes and updates in the future.

User Accounts

When your User Account is created, this includes limited information about you, including your name and email address, which is stored on the system. Passwords are not stored on the web site.

Technical support request

When you submit a request for technical support, or an enhancement suggestion or other product comment, you may be asked for your name, customer reference number, and email address and/or telephone or fax number. This allows us to ensure your details are directed as quickly as possible to the relevant staff.

Technical data

In the course of the investigation of technical problems, it is occasionally necessary for our engineers to have access to the original data. In this case you will be asked to make this data available to us, on the strict understanding that WestDev guarantees that this data will only be used for the purposes of locating the cause of, and determining the resolution for, such technical problems.

Data made available to us in this way will at no time be disclosed to any third party in any shape or form unless you give us permission to do so. At your request we can also undertake to destroy all copies of such data once the investigation into the technical problem is complete.

If you require us to sign a Non Disclosure Agreement (NDA) before sending any data to us, we will be happy to do so.

Protecting the information collected

We take all reasonable precautions to restrict access to your information to authorised WestDev staff and Pulsonix dealers or distributors. We take security very seriously, and all security measures are continually under review.

WestDev Ltd guarantees not to make available (by way of trade, sell, rent, loan or other means) any of your personal information to third parties, unless you have given us prior consent in writing.

In the event that ownership of WestDev Ltd is transferred to another party, for example if the business is sold to another company, all rights to and ownership of the information collected as described herein shall also be transferred to that party.

Updating information

To help us keep you informed, and provide you with the best service possible, it is helpful to us if you can let us know about any changes in your details. This includes changes of address, company name, telephone number, email address, and so on.

From time to time we send out mail-shots targetted at specific groups of people. If at any time you wish to be removed from our mailing lists, you only have to ask us. You can do this by sending an email to us, quoting your customer reference number. Alternatively, you can contact us by telephone, fax or post. We will make every possible effort to comply with your request.

Anonymity and recognition

As already stated, you can visit most of pulsonix.com without providing any personal information. As you browse the site, the web server keeps only limited records, listing which pages you visit. These records do not contain any personal details about you or any other visitor to our site. These records are available only to WestDev technical staff, and are used solely to generate statistical information about how our site is being used.

When using some parts of the site, notably when filling in forms, we use a technology known as "cookies" to help us improve the usability of the site for individual visitors. Cookies are a rather strange term used to describe what are simply small items of information stored on your computer on our behalf by your web browser. These are generally used for things like remembering the values in a form so they can be preset next time you use that form.

If you do not wish to use cookies, you should be able to set an option in your browser to prevent them being stored. This should not significantly affect how much of the site you can visit, it may only mean you'd have more typing to do!

Consent

By using our site and the services therein, you consent to the collection and use of your personal information by us as described above. If our privacy policy changes at any time, the policy shown on this page will be updated accordingly.

Discover why thousands of companies around the world choose Pulsonix

"With an interface to our MCAD product - Solidworks, a 3D board can be forwarded to the mechanical department to generate an enclosure long before the first board is manufactured. This has helped a lot in shortening our development lead-times and is saving the company money."

Peter Goerlich - Durr Dental

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