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 License Server V12 - Installation Error

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T O P I C    R E V I E W
georg.schmidt Posted - 02 Aug 2022 : 09:43:09
Hi,

I just wanted to install the current version of the License Server and got the following error during installation. Operating System is Windows Server 2012R2. Any ideas?

Regards, Georg

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5   L A T E S T    R E P L I E S    (Newest First)
lewism@pulsonix.com Posted - 08 Aug 2022 : 10:31:56
Hi Georg,

Thank you for letting us know.

Lewis
georg.schmidt Posted - 08 Aug 2022 : 10:26:57
Hi Lewis,
sorry for the late reply, I could'nt try it out earlier.
That was the trick, now the installation ran through.
Thanks for your support!
lewism@pulsonix.com Posted - 02 Aug 2022 : 14:48:45
Hi Georg,

Could you try running the NLS installer again and use the 'no change in licensing' option. Hopefully this will solve the issue. Please let us know if it does/doesn't work and we can investigate further for you.

Lewis
georg.schmidt Posted - 02 Aug 2022 : 12:52:52
Hi Lewis,
thanks for your reply Unfortunately that didn't work. I got the same error again.
lewism@pulsonix.com Posted - 02 Aug 2022 : 12:30:15
Hi Georg,

Could you try installing the VS 2017 runtime file from our website please and run the installation of V12 NLS again.

https://www.pulsonix.com/downloads/tools/programs/vcredist_vs2017_x64.exe

Many thanks.




Lewis